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The Customer satisfaction and the enviromental respect:
a double success of GV Stamperie in the challenge of quality
In November, 2003, GV
Stamperie reached two important
goals,
VISION 2000 Certification
and ISO14001 Certification.
Few other firms in Europe could be able to reach the same
level.
DNV (Det Norske Veritas) gave to GV
Stamperie the ISO
9001 Certification ed.2000, better
known as VISION 2000.
This revision also introduced the System to manage quality,
which is the factory complete organization and its processes,
having the aim of the continuous
improvement and the Customers Satisfaction.
All the System, in fact, refers to the Customer as the starting
and arrival point: GV Stamperie
organization always works in this way, collecting the Customer
instances to give the best service as possible and periodically
verifies his satisfaction.
Furthermore, GV Stamperie,
confirming to the increasing interest for the environmental
respect, obtained the
ISO14001 Certificate, which establishes the policy of the
factory as regards to the environment,
in these directories:
- continuous improvement of the environmental system
- system oriented to the defilement prevention
- accordance with all the environmental laws
After a preliminary exam of the environmental situation of
the factory, in order to define the impact of its manufacturing
in the territory, GV Stamperie
defined its environmental protection system, and is the first
hot forging factory in Europe who could obtain this important
acknowledgement.
Click
to download ISO 9001 pdf
Click
to download ISO 14001 pdf
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